Skip to content
Write review For Business
  • Login

Contact Uniti Customer Service

How to Reach a Person at Uniti

Verified Contact Information

Toll-Free Number:

  • 1-877-652-2321
    Network Operations Center
Call Now
Send Message

Customer Service:

  • 1-866-512-8324
    Managed Network Support
  • 1-251-345-6832
    Network Operations Center
  • 1-501-850-0820

Accounting/ Billing:

  • 1-251-662-1170
    Enterprise Billing

Investors/ Franchising:

  • 1-800-891-2981
    EQ Shareowner Services
  • 1-651-450-4064
    EQ Shareowner Services (Outside the US)

Customer Service:

support@unity3d.com
managedsupport@uniti.com
Managed Network Support
voice-support@uniti.com
Uniti Fiber Voice Service
noc@uniti.com
Network Operations Center

General Info:

abuse@uniti.com
Acceptable Use Policy

Investors/ Franchising:

investor.relations@uniti.com

Legal:

legal@uniti.com

Uniti Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Uniti Phone Number
1 (877) 652-2321
Average Hold Time
From 3 to 5 minutes
Average Calls duration
1 minute
Most Popular Uniti Email Address
managedsupport@uniti.com
Issue Resolution Rate
Low (9% reported full resolution)
Uniti Customer Service Rating
4 out of 5
View full overview

How to Contact?

Uniti significantly emphasizes customer service, providing several Uniti Fiber phones for its esteemed customers to reach out for help. If you have any issues with their Network Operations Center, dial the Uniti Fiber customer service number at 1-877-652-2321 or 1-866-512-8324. For individuals with concerns over financial matters involving accounting or billing for enterprise purposes, a dedicated Uniti Fiber phone number can be called at 1-251-662-1170. If you’re an investor interested in franchising opportunities, dial 1-800-891-2981. However, if you’re reaching out from outside the US, you can seek assistance from EQ Shareowner Services by ringing them at 1-651-450-4064.

Deeply committed to providing top-notch customer service, Uniti has established multiple email addresses to serve its customers' varying needs. If you’re facing trouble with managed network support, it is best to describe your concern and email it to managedsupport@uniti.com. For matters handled explicitly by the Network Operations Center, it is recommended to email noc@uniti.com. Additionally, Uniti has designated dedicated email support for Fiber voice services that can be reached at voice-support@uniti.com. However, if your concern doesn’t pertain to any of the above-mentioned subject matters, you can write to the general support email at support@unity3d.com.

Uniti’s website provides a specially designated "Contact Us" section to assist customers. You'll have many opportunities to contact the right experts when you click this option. From general inquiries to Enterprise business and wholesale, and even real estate and asset management, they can help you find the most viable solution to your query.
You can select the topic that best aligns with your needs and be directed to the help page encompassing all the contact information you need. This includes Uniti Fiber customer service numbers, email addresses, and additional web resources, i.e., FAQs that address your concerns.

PissedConsumer Club

Contact Information

Uniti Website:

Uniti Help Center:

Corporate Office Address:

Uniti Group, Inc.
2101 Riverfront Dr., Suite A
Little Rock, Arkansas 72202
United States

Other Info (opening hours):

Corporate Headquarters Address:

10802 Executive Center Drive

Benton Bldg., Ste 300

Little Rock, AR 72211


Enterprise Headquarters Address:

107 St. Francis St., Ste 1800

Mobile, AL 36602

More contact details

How Customers Rate Uniti Support?

4.0 / 5
Good

Based on 641 calls to Uniti customer support through PissedConsumer.com and 3 survey responses.

Total Calls
641
Avg Call Duration
01:23
Issues Resolved
9%

Why Customers Call Uniti?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 32%
  • Request for Information 12%
  • Staff 11%
  • Activation/ Cancellation 10%
  • Product/ Service 9%
  • Shipping and Delivery 8%
  • Account 7%
  • Cards 7%
  • Return/ Replace 2%
  • Payments and Charges 1%
  • Website/ Application <1%
  • Phone & Devices <1%
  • Fraud & Security Issues <1%

Customer Inquiries & Issues

32%
  • "Because u won't call me back"
  • "Phone port"
  • "Not getting e-mail"

Request for Information

12%
  • "Information about service"
  • "Tech Support"
  • "Help with the new service"

Staff

11%
  • "My service isn't working"
  • "No service"
  • "I want to stop my service"

Activation/ Cancellation

10%
  • "Activate SIMs card"
  • "Can't activate phone"
  • "Cancel my service"

Product/ Service

9%
  • "Speed Internet"
  • "Internet failure"
  • "Link is need to send pic of food stamps card to prove qualify too"

Shipping and Delivery

8%
  • "Didn't receive my device"
  • "Track phone delivery"
  • "Haven't received my package"

Account

7%
  • "I can't get into my account to finish my papers for my free phone an device"
  • "To active my line"
  • "Unlock tablet"

Cards

7%
  • "Get Sims card for my Sims card for my tablet"
  • "Sim card problem"
  • "Don't have SIM card that was supposed to be mailed out recently and was told I was sent a new one cuz it was lost and never activated and I talked to the guy he said it was sent out"

Return/ Replace

2%
  • "Change unity wirless number"
  • "Need my mailing address changed"
  • "I need a new replacement tablet my tablet isn't working right"

Payments and Charges

1%
  • "My phone will not charge up"
  • "Fraud service in my name"
  • "Pay bill"

Website/ Application

<1%
  • "I need your help to finish my application"
  • "Application issues"

Phone & Devices

<1%
  • "Lost phone"

Fraud & Security Issues

<1%
  • "Identity theft"

Compare Uniti Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Spectrum Enterprises
Spectrum Enterprises Customer Service
Sky HISTORY TV Channel
Sky HISTORY TV Channel Customer Service
Plex TV
Plex TV Customer Service

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Uniti? What happened? What can we help you with?
Submit review Don't show this popup
Uniti
Reviews Contacts Community